Referatas anglų kalba. Kokybės vadyba. Introduction to the 5S. 5S and the Total Quality. 5S: Will to Change. The need for Change. Strategies to promote the will to change. Stimulate each collaborator’s individual aspects. Structure Change. Disclosure of the results accomplished. Decrease of errors by human fault. 5S What is it, after all. 5S and the Workers. The 3 platforms of action of the 5S. The Origin of the 5S. SEIRI - Organization. SEITON - Ordination. SEISO – Maintenance/ Cleaning. SEIKETSU - Standardization. SHITSUKE - Discipline. Analysis of 5S impacts in production management. Advices for the implementation of the 5S program. Conclusion.